Author: Matthew Rogers
Last Updated: September 2020
Why our reviews are worth reading
As a web agency, we use/test a LOT of hosting providers to scale both our clients and our many many side-projects (we like to experiment).
Having done this for quite a few years now, we've used, analysed, and reviewed a lot of web hosts... these are our findings.
A few of the better-known brands we've been featured on
Decent carbon-neutral hosting, good customer support, features are less than stellar…
Digital Pacific: A quick summary for people with no time (pretty much all of us)
While Digital Pacific is a good host by Australian standards, if we compare them with our current favourite web host SiteGround, you’ll quickly notice a few differences, with the main ones being a lack of global data centers (they only have 1 primary one in Sydney, SiteGround has quite a few around the world, giving you a global reach), and a lack of WordPress focused hosting plans (over 25% of the entire internet runs on WordPress, and your site probably will too, so it’s quite important), and disk space (their basic plan only allows for 1 GB, SG offers 10 GB).
We do like how clean and green Digital Pacific is, and their performance is definitely good enough to host most sites, and scales nicely as you go up in price. What we didn’t like, however, was how little is included in their basic plan (which is priced above most competitors’ plans).
As mentioned before, it only comes with 1 GB of disk space, but the really odd thing is the lack of support for MySQL databases, which you need to run any decent CMS like WordPress or Joomla. This makes the basic plan only good for small static html sites, like brochure type sites or placeholder sites.
So in short, our recommendation still goes to SiteGround rather than Digital Pacific, as SiteGround has features like 10 GB of disk space, free SSL, free CDN, free migrations, they have multiple data centres around the world (global reach), GREAT support, and they’re officially recommended by WordPress (very few hosts can claim this, it’s pretty impressive), they’re a true no-brainer,?check out our SiteGround review here!
Still interested in Digital Pacific, keep reading below.
Digital Pacific Review
Founded in 2000, Digital Pacific is an experienced, carbon-neutral Australian hosting provider with a great focus on quality service and customer satisfaction. This Sydney-based company provides nothing but reliable hosting solutions – tailored to meet and exceed today’s customer needs. Here are some of the key company values:
- Intuitive and quality-rich hosting services at reasonable pricing
- Forming long-lasting relationships with clients
- Understanding customer needs
- 24/7 customer support all year long
They offer a wide range of hosting services from shared and VPS hosting all the way to dedicated servers. These services are made possible by Digital Pacific’s skilled and experienced team of professionals. So whether you’re a small or medium-sized business looking for the best Australian web host to build your business site, this company has a lot to offer!
Few things that make Digital Pacific stand out from the crowd:
- With more than 15 years of experience, Digital Pacific is one of the first companies that started offering web hosting solutions in Australia.
- They have a great backup system that saves your website, database and email files 3 times per day!
- Digital Pacific is using high-level Dell hardware with mirrored drives to ensure server stability, power and durability.
As mentioned before, their basic plan is not really something you want to sign up for unlessssss, you’re planning a static html site, like a placeholder site until your actual website goes live. So then the next plan up is $9.92 if you pay annually, that plan does allow for MySQL databases so you can use your favourite CMS like WordPress, or Joomla. They also have business plans which is where we start to see features that compare to our top hosts like SiteGround or A2 Hosting.
Shared Web Hosting for Businesses
This is their most basic hosting plan for Businesses. It is a shared hosting, which means that your website will be placed on a server with a number of other websites. Since you will have lots of neighbors, you’re going to share the server resources together. Now don’t let this scare you off, we’re talking about super-powerful servers that can handle more than one website. If you want to open a blog for your company, or have a corporate website, Digital Pacific’s Business Hosting plan will cover your needs. And if by any chance, you find this solution not good enough, you can easily upgrade to a better hosting plan.
Here’s what you get:
- Easy to use cPanel.
- 24/7 customer support.
- Ability to change plans without having to worry about contracts or penalties.
- Your website will be hosted on Australian servers – all maintained and operated by Digital Pacific.
This hosting starts at $6.90 per month (compared to SiteGround’s $4.95/mo). Though we would recommend their “Business Basic” plan that features 25 GB of storage space, 100 GB monthly traffic, and an unlimited number of emails. Besides this basic plan, you can get Business Standard, Advanced of Pro. They are more expensive, but totally worth the extra money – in case you’re looking for increased storage and bandwidth.
If you’re after increased performance and total control over your server, you’ll be interested in Digital Pacific’s VPS hosting plan. It gives you a fully-functional virtual server, with installed operating system that you can manage independently. There are two options for VPS hosting:
- Self-managed VPS, which means that you’ll get a virtual server and that’s it. If you want to install stuff, resolve issues or just do regular maintenance, you’re going to have to hire a system administrator or do all those things by yourself. This plan costs around $45 per month.
- Managed VPS allows you to focus on the business, while experts at Digital Pacific handle the technical side of things. This plan starts from $74 per month.
With both of these plans, you’ll get:
- VPS cPanel
- Free setup
- Free backup space
Dedicated hosting is for the big players on the market. Instead of having a virtual server that shares resources with other virtual machines on one physical server – which is the case with VPS hosting, you’ll get a powerful physical server all by yourself. This is as good as it gets in the hosting world. This plan is ideal for running resource-intensive web app or large e-commerce websites. As part of this plan, you are eligible to:
- Rapid setup
- Latest enterprise-level hardware by Dell
- Dedicated management and support for updates and security
- Rapid support
Digital Pacific’s dedicated hosting plans start at $99.
As mentioned in the summary, they’re a decent host and they’re eco-friendly, but because of their lack of MySQL databases (so no WordPress or Joomla) on their basic plan (which is priced as a plan that should have support), lack of overseas servers, and low disk space, we highly recommend you look at alternative options like A2 Hosting or SiteGround.
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